These general terms govern the relations and supplement the application form (contract) between the Croatian National Tourist Board (CNTB), being the main exhibitor, and its co-exhibitors when enabling Croatian tourism entities with the possibility of presenting themselves at the international tourist and similar fairs by sub leasing a part of the CNTB’s stand space.
- Registration of co-exhibitors
In order to register for a particular fair, interested parties are to fill out the application form (contract). Submitting the filled out, signed and stamped application form shall be considered as a proposal of a contract. Together with the application form it is necessary to submit signed and stamped General Terms of tenure and co-exhibiting.
The registration is possible during the entire year but we strongly suggest making the registration in July, August and September 2022. List of fairs that CNTB will participate in year 2023, as well as the space and fitting out costs for each fair can be found on www.htz.hr. The on-line information will be continually updated.
If the co-exhibitor submits more than one fair, it is sufficient to send only one copy of the signed General Terms. The contract is valid from the point when CNTB returns a written notice of acceptance of the application or the invoice for the space rental.
CNTB retains the right to reject any application form from company which is not directly related to tourism and/or which has not fulfilled its obligations to CNTB or to the tourist boards system. In case of too many registrations and limited space, CNTB will evaluate applications according to the date received. Early registrations will be given priority.
CNTB may, without compensation for damage to the co-exhibitor, subsequently reject any application form received if it is subsequently found that there are circumstances that would have been prejudicial to the reputation of Croatian tourism (eg if it is a competitor who violates the regulations or does not fulfill the commitments in the agreed terms, etc.) or it is a competitor who is in financial difficulty. In such a case, CNTB will act in the same manner as the co-exhibitor has relinquished its consent.
- Cancellation Policy
The co-exhibitor has the right to cancel the registration for the particular fair after CNTB has confirmed the application form under following conditions:
- The co-exhibitor is obliged to cover the costs of 50% of the total amount of his primary registration if the cancellation was made from the time of registration confirmation to three months prior to the exhibition.
- If the co-exhibitor cancels the registration in the period less than three months prior to the exhibition, the co-exhibitor is obliged to settle his entire costs (100 %) for his part of the stand. The CNTB will tolerate the cancellations made at close dates without the penalties only in the case of unforeseen circumstances and Force Majeure. The Force Majeure refers to more severe natural disasters, insolvency or striving illness of the contract signer (if no one else can substitute the signer at the fair, or if the particular company has only 2 employees).
- If the co-exhibitor is not satisfied with the assigned size of the co-exhibitor’s space, he will be able to cancel his application, solely if he finds another co-exhibitor willing to take his place and sign the contract right away.
By signing the application form the co-exhibitor is bind to pay all expenses for his part of the space rental and construction to CNTB.
- Alterations of the co-exhibitor’s space allocation
CNTB reserves the right to, at any time, make alterations to the layout of the stand, to the extent considered to be necessary for improving the quality of the stand. Additionally, CNTB can make alterations to the shape or location of the space allocated to the co-exhibitor.
In selecting the location for the co-exhibitors within the stand, CNTB shall always be impartial as follows: the locations will be allocated according to the wanted co-exhibiting space, regional belonging (at larger fairs where divisions are made according to regions), applied date for co-exhibiting and/or according to the best way of presenting Croatian tourism.
- Sub-lease of co-exhibiting space
The co-exhibitor has the right to sub-lease his leased part of CNTB’s stand, however by doing so the co-exhibitor is obligated to notify CNTB as soon as possible, at latest, two moths prior to the exhibition.
CNTB will communicate only with the contract signer and the contract signer will communicate with his partners.
- Passes for co-exhibitors
The CNTB will ensure one exhibitor pass to the co-exhibitor or more if the fair organiser provides extra passes.
CNTB will inform the co-exhibitor where to pick up the passes. If they will be handed over by the stand manager, it will be done day before the beginning of the fair, during the fitting out of the stand. Additional passes can be purchased on the site, however at the co-exhibitor's expense.
- Official fair catalogue
The fair organiser publishes an official fair catalogue. The CNTB sends the Organiser details that are to be published in the fair catalogue – the details you fill in on the co-exhibitor's application form. The cost of the catalogue entry for the co-exhibitor is covered by CNTB. The CNTB takes no responsibility for wrongful statements, errors or omitted details that can arise when putting together the catalogue.
CNTB will allow all interested co-exhibitor’s partners to enter their details into the official fair catalogue, however at the co-exhibitor's request and expense. Additional catalogue entries can solely be requested when applying for a particular fair. CNTB is not liable in case of inability to enter additional details into the catalogue.
- Fee for sub-leasing a part of the stand
The costs of sub-leasing the stand space and the costs of fitting out and setting up the stand have to be payed solely by the co-exhibitor that has signed the contract with the CNTB, nevertheless the fact that the co-exhibitor has sub-leased his part of the stand.
The co-exhibitor shall receive an invoice for leasing the stand space, issued by the CNTB, in the year in which fair will be held. The co-exhibitor is obliged to settle his account in the period of 30 days upon the receipt, if not, CNTB has the right to interest on arrears and collect the payment by court order.
Co-exhibitors from Croatia shall pay the entire amount converted into Kuna according to the midpoint exchange rate of Hrvatska Narodna Banka (HNB) on the day of the issue of the invoice. Foreign co-exhibitors shall pay the entire amount in the official currency of the country where the fair is being held whereas the cost of fitting out and setting up the stand will be converted according to the midpoint exchange rate of Hrvatska Narodna Banka (HNB) on the day of the issue of the invoice.
- Stand appearance, taking over the stand
The CNTB will ensure one technical contractor in order for the entire exhibiting area to be consistently fitted out, in respect to the all of the visual-communication constants of Croatian tourism. The CNTB agrees upon the design/lay-out of the stand, while the co-exhibitor has no right in deciding upon the appearance of the stand but solely has to accept and fit within the lay-out/design accepted by the CNTB.
The co-exhibitor’s is obliged to deliver his logo by email according to the technical specifications stated in the application form. Only co-exhibitor’s logo is allowed to be shown. If the co-exhibitor subleased the space, he is obliged to let his partners know that their logo will not be shown.
The CNTB ensures that the exhibiting space at each fair shall be in accordance with the accepted conceptual and implemental project documentation, taking care that the exhibiting space is finished and takeover completed a day prior to the opening of the exhibition. Co-exhibitors get a turnkey stand space one day prior to the exhibition, and they are obliged to take it over.
It is not allowed to display any kind of roll-ups, posters or similar elements on the part of the leased stand.
- Informing of the co-exhibitors
CNTB is obliged to provide the co-exhibitor with useful information about the fair (standardised content), as well as the drawing of the stand, two weeks i.e. minimally a week before the commencement of the fair. In case that the co-exhibitor requests corrections, which are in conjunction with general and special regulations, and the visual identity of the stand, it is necessary to send a written request with the description of the changes immediately upon receiving the illustration.
- Day before the commencement of the fair – passes, setting up the stand, organisation of the materials
Setting up of the stand is carried out a day before the commencement of the fair, in most cases before noon. Co-exhibitor's representative must come to the stand a day earlier, in order to inspect if everything in their part of the stand is correct and to organise their exhibition materials.
In case that something needs to be corrected, since it is not in agreement with the technical contractor's final approved plan, the necessary and able to be carried out corrections need to be performed in agreement with the stand manager and the technical contractor.
CNTB stand manager is responsible for the quality and correct assembly of the stand according to the final plan approved by the CNTB.
- Co-exhibitor's personnel
The co-exhibitor must have representatives who will be present at the stand and arrive on time for the entire duration of the fair. If the co-exhibitor leaves the stand for a shorter period of time, he must inform the stand manager (give information when they leave and when they are coming back), in order for him to be able to give correct information in case of a visitor inquiry.
If the co-exhibitor has a sub-lease it is necessary to ensure that there are not too many people at the same time present at the booth to prevent unnecessary crowds due to the size of the rented space and the limited number of seats.
The co-exhibitor is obliged to provide personnel (for the entire duration of the fair) for their part of the stand and cover all of their costs.
Important: Business attire required.
- Use of refreshments, storage and other stand spaces
Business partners and visitors of the stand should not enter the kitchen / warehouse or lay down their belongings there.
Co-exhibitor can only use the leased exhibition space. VIP part is not used by the stand personnel and co-exhibitors. The meeting tables on the CNTB's part of the stand can be used by the co-exhibitors (when their space is insufficient), as well as other Croatian tourist company representatives, solely for business meetings and in concurrence with the stand manager, according to regulations specified. If any of the co-exhibitors gives up a part of their work space/furniture, they cannot ask for a return of that part of furniture.
- Additional content and fitting out of the co-exhibitor’s space
The co-exhibitor is responsible for the additional content on their part of the stand (if they recommended it), bearing in mind that they don't conflict with the content from other co-exhibitors. If the additional content (music, food and drink tasting and similar) is one which is likely to be regulated by special regulations from the Organiser, the co-exhibitor is obliged to inform the CNTB and the Organiser, in a manner and the time period anticipated for such content by the Organiser.
If the co-exhibitor requires additional technical equipment in his part of the stand (television, printer, telephone, internet...), he is obliged to ensure the technical equipment themselves, as well as contact the fair organiser or technical contractors directly (in case where special connections are needed) and inform CNTB.
- Applicable Law and Competence of the Courts
Contractual parties shall settle any misunderstandings in a peaceful manner and any disputes before permanent court of arbitration with Croatian Chamber of Commerce in Zagreb. Applicable law is Croatian law.
Croatian National Tourist Board reserves the right to change each article of these regulations, if it is shown as required and justified over time.
For the signers of the Application form (contract), the regulations that were in force on the date of signing are valid.
In accordance with the new General Data Protection Regulation ("GDPR"), which entered into force on 25 May 2018, we are obliged to obtain your consent for the use of the aforementioned data for the purpose of registering the co-exhibitors and facilitating their communication concerning the co-exhibition activities, as well as other activities concerning the co-exhibition and the business activities they are presenting to the interested public as co-exhibitors. The Croatian Tourist Board shall collect and process a reasonable amount of personal data of the contact persons that shall be used by the Croatian Tourist Board for the aforementioned purposes individually, but also by other co-exhibitors.
The co-exhibitor acknowledges that the stand it is using shall be available to the public and that it, as such, may be photographed for the purposes of providing information to the public. The co-exhibitor shall inform thereof its employees or external associates who shall be hired to perform co-exhibition activities.
The Croatian Tourist Board shall process the collected data in a legal, fair and transparent manner with regards to the applicant, it shall not further process the data in a manner that does not correspond to that purpose and it shall not provide them to third parties that are not in relation to the fair applied for without the express consent of the applicant.